SHIPPING & RETURNS  

SHIPPING POLICY

Although we're based in Australia, we ship to all corners of the earth. Average time to receive deliveries from us is around 5-7 working days (although this could be much faster) 

 

We charge a small delivery fee to recover our costs but offer FREE delivery for all orders over $79. Now friends and family can enjoy living Plastic Free and you save on shipping costs.

RETURN & EXCHANGE POLICY

Being super conscious of the environment, we like to minimise the number of product returns we deal with - we find it tends to create excess waste and trash, not to mention all the nasty extra pollution generated by trucks and vans transporting the return orders. Unfortunately if you change your mind on colour or style, we can't accept returns.

If your product received is not what you ordered, get in touch with us ASAP and we'll replace it free of charge. We're also happy to offer you a really great discount on your incorrect product (just in case you want to spread the love and give it to a friend for their birthday).

 

If your product is received damaged or the quality if not what you would expect, get in touch with us via our website and we'll gladly replace the item (it would be handy if you could send us a couple of photos so we can understand the reasons why these things happen!)

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Stil.Eco Australia Pty Ltd

Lane Cove 2066

Sydney Australia

Tel: +61 436 122 152

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Doing Good since 2017 | Stil Eco Australia

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